Glia Grabs $78M Series C Funding

Glia, a leading provider of Digital Customer Service, today announced that it has raised $78 million in Series C funding, bringing Glia's total fundraising to $107 million. This round was led by existing investor Insight Partners and Glia was advised in the transaction by Cooley LLP.

Glia grew by more than 150% in 2020 as the pandemic forced businesses to reimagine how they guide and connect with customers in a digital world. The investment will allow Glia to meet the mounting demand for Digital Customer Service, scaling the category that it helped define. Glia plans to expand every department across its organization, with a focus on product development. In addition, the company is exploring strategic acquisitions.

Glia is reinventing how businesses support their customers in a digital world. Glia's solution enriches web and mobile experiences with digital communication choices, on-screen collaboration and AI-enabled assistance. Glia has partnered with more than 150 financial institutions, insurance companies and fintech providers across the globe to improve top and bottom-line results through Digital Customer Service. The company has won numerous awards for its innovation – most recently recognized by Gartner as a Cool Vendor for 2020. Visit glia.com to learn more.