USA – ReturnLogic, a Philadelphia, PA-based provider of returns management software (SaaS) solutions for e-commerce brands and retailers, raised $8.5M in Series A funding.
The round was led by Mercury with participation from Revolution’s Rise of the Rest Fund, White Rose Ventures and Ben Franklin Technology Partners.The company intends to use the funds to double its workforce, accelerate product development, and expand Application Programming Interface (API) capabilities with new e-commerce platforms and ecosystems for its Software-as-a-Service (SaaS) returns operations platform.Led by CEO Peter Sobotta, ReturnLogic provides SaaS based returns management solutions, which enable high-growth e-commerce brands to automate, gain visibility, and optimize product returns and operations in order to scale their stores and reach their full potential. Brands use its technology to customize their returns portals, free up their customer support team, automatically process warehouse team returns, and accept warranty requests on purchases made inside or outside their e-commerce sites. The SaaS platform powers return workflows and operations, unifying reverse logistics technology solutions like CRM, 3PL, IMS, and shipping services into a single, integrated platform. Retailers are then equipped with data to make product, process, manufacturing, and procurement changes to enhance customer experiences and improve the bottom line. The ReturnLogic API plugs into any e-commerce platform with returns operations, allowing for adoption and a holistic, automated system for the entire returns process.The company serves a growing number of large and small e-commerce brands and handles third party warranty returns for large retailers including Amazon, Walmart, and Best Buy.09/08/2022
