Upfront Acquires PatientBond

USA – Upfront, a Chicago, IL-based patient engagement and access platform, acquired PatientBond, the Salt Lake City, UT-based leader in consumer science for healthcare.

The amount of the deal was not disclosed. The acquisition accelerates Upfront’s delivery of their next-generation personalization platform. Combined with Upfront’s omnichannel communications capabilities, PatientBond’s consumer insights build and expand loyal patient-provider relationships to influence positive behavioral changes, resulting in improved patient acquisition, retention, and experience.Led by Ben Albert, CEO and co-founder, Upfront provides technology that ensures every patient completes necessary care. Since 2016, the company has supported millions of patients through its digital platform, now serving more than 4,000 locations. With many health systems focused on capturing the ‘digital front door,’ Upfront now extends beyond that position by engaging, guiding, and activating patients from their first interaction across the entire continuum of care. Led by CEO Justin Dearborn, who will continue in a leadership role on Upfront’s board of directors, PatientBond has a substantial presence in urgent care, payer, and life sciences networks, a benefit that pushes Upfront to the forefront of patient navigation innovation across the entire healthcare industry.18/08/2022