INDIA – Rocketlane, a Chennai, India and San Mateo, CA-based purpose-built customer onboarding platform that helps businesses accelerate their time-to-value, boost customer satisfaction, and reduce churn, closed a $18m Series A funding round.
The round was led by 8VC, with participation from Nexus Venture Partners, Matrix Partners India, and prominent angel investor, Gokul Rajaram.The funding will be used to expand product offerings, accelerate marketing, and grow the team.Led by Srikrishnan Ganesan, CEO & Co-founder, Rocketlane is a purpose-built customer onboarding platform for businesses to accelerate their time-to-value, boost customer satisfaction, and thereby reduce churn. The platform replaces generic project management and document collaboration tools with a unified workspace that improves communication, collaboration, and project visibility for businesses and their customers. It equips teams with trends and benchmarks across projects, which in turn helps them develop and optimize playbooks and best practices.Customers include Chargebee, ParcelLab, Yellow.ai, LinkSquares, Appcues, and Netcore. Rocketlane also runs Preflight, an invite-only Slack community for onboarding, implementation, and CS professionals. 19/01/2022
