FRANCE – Malou, a Paris, France-based provider of a solution that helps restaurants increase their sales by attracting, retaining, and building loyalty from customers, raised more than $10M in funding.
The round was led by henQ, Bleu Capital, Bertrand Jelensperger, Jim Texier, as well as several restaurant clients.The company intends to use the funds to expand operations and its business reach.Led by CEO Louiza Hacene, Victor Sage (CTO) and Waad Toumi (CPO), Malou provides an AI-powered platform online tool designed to enhance the digital presence of restaurants. It offers a range of features to help restaurants improve their online reputation, visibility, and customer engagement. Since its inception in January 2021, the company has been dedicated to providing tailored digital marketing solutions designed exclusively for the restaurant sector, integrating a restaurants’ Google page, social media profiles, as well as listing and delivery platforms all into one centralized hub. Malou then utilizes AI and automation to efficiently analyze and generate responses to customer reviews, generate social media posts, and maintain consistent information, all of which enhances the restaurants’ online presence, SEO, visibility, and social media engagement.The company has over 2,000 restaurants on board across 12 countries, including independents, food chains, top chefs, and restaurant groups. Among their clients are Jean-George Group’s Tin Building marketplace in New York City, Bagatelle Group, and Krispy Kreme.20/11/2023
