CX Today Acquires MyCustomer

UK – CX Today, a Manchester, UK-based provider of a platform which specializes in customer experience technology news and insights, acquired MyCustomer, a Bristol, UK-based community and content platform focused on customer experience and customer relationship management, from Sift Publishing Group.

The amount of the deal was not disclosed. This acquisition brings together two industry leaders to create a comprehensive resource for professionals in the customer experience (CX) and customer relationship management (CRM) sectors. The transition will be seamless for existing users and subscribers of both platforms. Over the coming months, CX Today plans to integrate MyCustomer’s editorial team, content and community, providing an enriched experience for all users. MyCustomer, formerly a part of Sift Media’s Publishing Group, is a community and content platform that has served the customer experience and customer relationship management sectors for over a decade. It provides resources, insights, and networking opportunities to its members.CX Today, a division of Today Digital, is a platform offering news, insights, and community engagement for customer experience professionals. With a focus on innovation and best practices, CX Today has become a go-to resource for industry leaders and practitioners.Rob Scott, Founder & Publisher of Today Digital, said: “We are incredibly excited about this acquisition. MyCustomer has been a respected name in the industry for almost 15 years and bringing it under the CX Today umbrella will provide immense value to our community.'”04/11/2023